PAYMENTS 💳

Payment by the customer may be made by credit card, charged at the time of processing the order for the shipment. Payment made via the website www.gennypi.it is managed online by the bank concerned through the instruments offered by Stripe or any other company subsequently appointed by MANDA S.A.S.

These companies are responsible for the conservation and automatic treatment in a protected environment of the information concerning each order including financial information.

All financial information such as the number of credit card, expiry date and CVV are directly managed by companies operating payments on line which guarantees safety to web transactions. Stella Ltd is not informed about details of credit cards and is not able to file or save them, that's why they delegate support for their customers to companies managing payments on line.

If the payment fulfillment required by the customer proves to be impossible, the sale's process is automatically cancelled.


INVOICE REQUEST

To request the invoice, send an e mail to the address: eshop@gennypi.it.
Please enter in the mail's subject: "Invoice Request: order number" and then indicate the necessary data for issuing the electronic invoice:

- Company name 
- Legal address
- P.IVA and/or C.F.
- Codice Univoco or PEC (required in case of the Italian electronic invoice)