General notes

The company MANDA S.A.S. - Viale Monte Nero, 63 - 20135 - Milano (MI) commercializes the products bearing the brands it is authorized to sell

The use of the distance selling process described in these general conditions of sale is reserved exclusively for final consumers (hereinafter "Customers"), who act exclusively on their behalf and who are resident in Italy.

General conditions of Sale

These conditions of sale are applicable to all products purchased through the website www.gennypi.it, with deliveries throughout the Italian territory.

The customer must be aware of these conditions before completing the web purchase procedure of the products.

The customer therefore undertakes to observe these conditions in his dealings with MANDA SAS and also acknowledges that MANDA S.A.S. does not consider itself bound by conditions other than the present ones unless previously agreed in writing.

These general conditions of sale are to be considered applicable as long as they are accessible from the website.

Purchase method

The products on the e-shop can be purchased, upon availability, by those who are at least 18 years old.

Orders are placed directly following the order completion procedure and subsequent checkout.

MANDA SAS reserves the right to evaluate the acceptance of orders received and will communicate directly to the customer the possible impossibility of accepting orders.

According to the provisions of art. 53 of the Consumer Code, the Customer will receive, at the time of order execution, written confirmation of the ordered product, the amount paid, with details of the product price and shipping costs charged to him.

From the moment the order confirmation e-mail is sent, delivery times will depend on the type of product purchased. Specifically, shipping times may vary from 5 to 30 working days. In addition, orders may be subject to delays in shipping and delivery in the event of holidays according to the calendar in force in the country of reference.

The execution of the services by MANDA S.A.S. may be suspended in the event of a fortuitous event or major force that prevents or delays its execution. MANDA S.A.S. undertakes to inform the customer of the occurrence of the unforeseeable event or major force within 10 days of its occurrence.

In the event that the suspension of the service lasts longer than 15 days, the Customer will have the opportunity to cancel the order made and will be refunded the amount that has been already paid.

Product's prices are inclusive of all taxes and duties, excluding shipping and customs costs.

The official currency for MANDA S.A.S. is the Euro. For countries that are not members of the Euro, the exchange depends on the customer's credit card operator.